1. Introduction
Jamdash ("we", "us", "our") operates the Jamdash rideshare platform in Jamaica. This Privacy Policy explains what information we collect from passengers, drivers, and visitors, how we use it, and the choices you have. By using Jamdash, you agree to this policy.
2. Information We Collect
- Account details: name, email, phone number, password, profile photo, role (passenger/driver).
- Driver verification: driver's licence, vehicle documents, insurance, and approval status.
- Trip data: pickup/drop-off, route, booking history, charter requests, ratings, and messages.
- Payment data: processed securely via our payment provider; we do not store full card numbers.
- Device & usage data: IP address, device type, browser, and app interaction logs.
- Location data: when you use trip features, with your permission.
3. How We Use Your Information
- Provide, operate, and improve the Jamdash service.
- Match passengers with drivers and process bookings and payments.
- Verify driver eligibility and maintain platform safety.
- Send service updates, receipts, and support communications.
- Detect, prevent, and respond to fraud, abuse, or security issues.
- Comply with legal obligations.
4. Sharing Your Information
We share information only as needed to operate the service:
- Between matched passengers and drivers (name, photo, contact, trip details).
- With service providers (hosting, payments, analytics, communications).
- With authorities when required by law or to protect rights and safety.
We do not sell your personal information.
5. Data Retention
We keep account and trip data for as long as your account is active and as required to comply with legal, tax, and dispute-resolution obligations. You can request deletion of your account at any time.
6. Security
We use industry-standard safeguards including encryption in transit, row-level access controls, and secure authentication. No system is 100% secure, so please use a strong password and keep it private.
7. Your Rights
- Access, correct, or update your profile information.
- Request a copy of your data or its deletion.
- Opt out of non-essential marketing communications.
- Withdraw consent for location sharing through your device settings.
8. Children
Jamdash is not directed to children under 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or by email. Continued use of Jamdash after changes means you accept the updated policy.
10. Contact Us
Questions about this policy or your data? Email us at help@jamdash.ca.